To get all the tickets that I have for the Olympics (which before you start getting annoyed, means that at least 7 other people who wanted tickets but didn’t get are able to get them are able to come to the games), I bought from a couple of other EU ticket sellers – one from France (run by Eventeam), and the other Denmark (run by Sportsworld).
Now despite being a bit annoying to deal with, Eventeam are going to courier their tickets to everyone just like London 2012. However, despite being a British company, Sportsworld want everyone to go to their London ticket office and collect them in person. I’ve just had an email detailing the dates that they are open, and its only just before the games so I’m going to have to make a special trip to London for them as I need them the first day – dagnabit! I did know about only being able to collect them when I booked them but thought I’d be able to go a bit in advance. Best talk to the boss about having an afternoon off work so I can go get them…
UPDATE : Whilst working out the best time for me to get the tickets, and realising that I needed them for the first day I’m in London (for Archery) I finally read the bottom of the email thoroughly (I know, I shouldn’t skip things!) and it turns out that I can nominate someone else to pick them up for me – woo hoo! As t’other half commutes into London every day she is kindly offered to go pick them up for me – result!
did you call them or email them? i just asked to change the day of collection and they said it was too clsoe to the games to do this! i can’t go on the sunday so presumably they must have to allow me to change or be more flexible around customers wishes?
I just used their online form at the time they sent the email out, and then when I emailed them to change who was collected the tickets they were fine about it but that was a few weeks ago. It does seem a bit inflexible not to be able to change at this point in time – its more than a week away that you were supposed to be getting the tickets after all! I don’t think most of these companies are interested in what is easiest for the customer though…