Cosport fiasco continues

How can one company get it so wrong?  I didn’t think the Cosport Fiasco could continue in too many more ways, but apparently it can!

For those poor people who they couldn’t deliver too, today was the first day that people could go to their ‘will call’ pick up centre and it looks like they’ve completely underestimated how many people would turn up on the first day and don’t have the tickets to hand.  People are reporting (already) having to queue for ages to get into the centre, and even when inside the tickets are ‘upstairs’ and they need to wait for them.  Some people are still waiting in the ‘holding’ area a couple of hours later – ridiculous!  Hope this isn’t the same with Sportsworld pickup on Wednesday…

In addition, I’ve had an email today asking me to confirm that my ticket order was received – isn’t that what the FedEx tracking was for???  I guess it could also be because they don’t know whether they’ve sent the right tickets given the (non existent) checks they seem to be applying to orders…

I’m still a bit nervous about having got sponsor tickets from them too, event though they shouldn’t have sold those. I’ve checked on Twitter  (via @pearcesport whos a very useful source of info – follow him!) and apparently although Locog are aware, consumers who have bought in good faith will not be affected and the tickets are still valid.  I should hope so too at £150+handling+exchange rate a ticket!!!

Cosport – a company that I will definitely not be dealing with again if I can help it and who I hope are investigated fully by the IOC.  Poor poor organisation and customer service!

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